FAQs
VariSuite
What if I see an authentication failed “Invalid username and/or password” message?
Contact your company administrator. If the problem persists, contact our support team.
Can I purchase different modules of VariSuite?
The VariSuite solution is the backbone Platform, and it offers a coherent system in a unified database.
The VariSuite framework includes by default all modules:
- CPQ for complex pricing, quoting and visualization
- PDM for complex configurable products
- Automate order-specific BOM and document configuration
- Trace, maintain and analyse configuration data of installed base
Variantum
Are training materials and manuals available?
We have created this entire Knowledge Base platform to help you learn how to use our solutions and to help you find answers to your questions.
Explore the platform and browse the many different training articles, step-by-step instructions, and video tutorials we’ve developed to teach you about our system.
How can I contact Variantum's support team?
You can either call our support team or contact us via our Customer Support Portal. You can find information on how to contact our support team via our Customer Support page here. You also have quick access to this page from anywhere on the Knowledge Base by clicking on “Support” in the top menu.
How do I request an invoice?
Invoices can be received either over email or via electronic invoicing as basis. If you require a special invoicing please contact Variantum Support.
What if I didn't find an answer to my question on this list?
You can contact our support team here.